Paperlace
29 South street,
Dalkeith,
Midlothian,
Scotland,
EH22 1AH.
Prices
- All prices are shown inclusive of UK VAT (Value Added Tax) @ 17.5% apart from books and foodstuffs which are 0%.
- All prices are quoted in UK Pounds and will be deemed as valid at the time of placing an order.
- Quoted prices do not include delivery, which will be charged as
follows :-
Mainland UK (excluding Highlands and Islands)
All orders weighing 1kg or more will be sent by courier = £8.00 All orders weighing less than 1kg will be based upon order total. Order total less than £10.00 = £2.00 Order total £10 to £19.99 = £3.50 Order total £20 to £29.99 = £4.75 Order total £30 to £39.99 = £6.00 Order total £40 to £49.99 = £7.00 Order total £50 or more = £8.00 Other Destinations (including Highlands and Islands)
Packages will be sent using Royal Mail and prices will be quoted on a per
occasion basis and will be confirmed by email.
Delivery
- We aim to deliver all standard goods as soon as possible within a 30 day period.
- We will contact you to arrange a suitable date for any non standard goods e.g. Wedding favours which are made to order for a specific date.
Payment
Payment can be by cheque (drawn on a UK bank), Visa, Mastercard, Switch
or Delta.
Where payment is made by cheque goods will not be dispatched until the
funds are cleared.
Where payment is made by credit/debit card this will be processed on the
day of dispatch.
Cancellation
Orders (with exceptions as detailed below) can be cancelled within 7 working
days of delivery and a full refund, excluding delivery and return costs, will be
given upon receipt of the returned goods.
Notice of cancellation must be made within the 7 day period by calling 0131 663 2491.
Exceptions - Orders for personalised items which have been
"made to order" (e.g. Wedding Favours) cannot be cancelled, however this does not
affect your statutory rights.
Returns
Goods should be returned in original condition and at your expense to :-
Paperlace, 29 South Street, Dalkeith, Midlothian, Scotland, EH22 1AH.